Plus, it’s highly unlikely your client performs his/her own work for free. The most effective choice is to make this email clear and concise – with a direct call to make the payment in order to meet today’s payment deadline. “If you’ve seen no movement on their part to pay you back, just ask,” Grace says. Get Your Point Across without Being Rude. Some clients are TERRIBLE about paying on time. Always keep the lines of communication open. Tell them you have included the invoice as part of the email and how you want to be paid. There is no being rude here. If they don’t, though, you can always try the next option. Download my FREE Ultimate Guide to Working from Home. In life, though, there are four things that are guaranteed: And you might be at a point where you’re ready to really shake down your client in order to get your payment. Answer Now. Copyright I Will Teach You To Be Rich © 2021. If in doubt about what to say to your client, simply start with: No matter how the conversation continues from there, you’re likely to get some answers to your payment being late and your emails receiving no reply: Whatever the reason may be, you’ll be more likely to learn about it if you talk with your client over the phone. If you've followed up a few times and still haven't heard back, it's worth directly asking if you should stop following up. That’s why you need to learn the art of the payment request, especially if you’re a freelancer…. They probably wouldn’t even think about not paying a large company – unless they want to deal with a lawsuit and negative publicity, You may find that the email address you’ve been sending emails to is wrong and that all your carefully crafted emails ended up in an inbox abyss, You may find that you’ve been sending your emails to the wrong person altogether, especially if you’re doing business with a larger company, Maybe they’re in the middle of a meeting and trying to, Maybe they don’t have your phone number memorized and don’t like answering phone calls from unknown numbers, Maybe talking over the phone makes them feel uncomfortable, and they prefer to avoid it, Track time on all client-related and project-related work, Have the earnings for the work you tracked automatically calculated, based on the hourly rates you set directly within the app, Generate, save, and export reports you can then send to the client, The precise project delivery and payment terms, A passage clarifying the matter of intellectual property upon project completion, A passage stating your work is your intellectual property until full payment is made, A passage about a penalty fee in case the original payment date is overdue, A passage clarifying what should be done in case of a dispute, Provide clients with proof of the work you’ve done, in the form of the time you tracked on their project, Provide clients with the precise calculations for the amount they’re due to pay you, in the form of time tracking reports, Use an invoicing tool to make professional-looking, payment-inviting invoices, Draw a suitable contract – preferably with a deposit(s) clause. The script reminds them of the project and your agreed-upon payment. If your client hasn’t responded in two weeks, send them a follow-up email. 100% privacy. If you’re continuously exceeding what is asked of you at work, your boss might consider giving you a raise if you ask. 1. We can all be a little nosy at times—it’s human nature. Present him with a bill. You don’t need to ask for payment directly in the first email – you just need to make sure your client is well aware of your payment terms and basic information beforehand. If you believe the email was intentionally rude, you may want to ask why the sender behaves this way. When you’re finished, make sure you close the loop using this script: As with the emails, you want to remain friendly and never lose your cool. Here are a few tips to help you discuss salary without offending anyone. If you’re really out of luck, your client may not answer the phone: In any case, if you already have your client’s number, you can try texting as an easier and faster way of getting in touch fast – just send something along the line of: Sending such a text feels more approachable than having a direct phone conversation, and puts clients who don’t like to talk over the phone more at ease. …Every. Trouble clients happen from time to time. Marija Kojic is a productivity writer who's always researching about various productivity techniques and time management tips in order to find the best ones to write about. Fifth and Final Payment Reminder Email: One Month After Late Payment Was Due That way, they have one less excuse to ignore your email. If for some reason your client continues not paying after three emails and a phone conversation, you have three options: I actually suggest you do this option above all others.